OUR COMMITMENTS
Our Promise : Quality You Can Feel, Beauty You Can Trust.
AT MH ELEGANCE
Jewelry is more than just an accessory — it’s a reflection of who you are. Every piece we create is designed with purpose, crafted with care, and delivered with love. Our commitments define the heart of our brand and guide everything we do.
Quality Commitment
We hand-select less than 1% of the world’s highest-grade diamonds and gemstones, based on exceptional cut, color, clarity, and ethical origin.
Design Philosophy
We use lab-grown diamonds with great care while designing, ensuring every edge is thoughtfully considered. Each piece is crafted from raw materials with precision and attention to detail.
Sustainability & Responsibility
We are mindful of our responsibility to the planet. Our materials are ethically sourced, and we are continually working towards reducing waste and promoting sustainable practices in our packaging and production.
Beauty should never come at the expense of the world around us.
Warranty — Our Promise of Trust
We stand firmly behind the quality of every piece we create. Your jewelry is not just an accessory — it’s an investment in self-expression, and we want you to wear it with absolute confidence.
That’s why we offer two-years warranty on all our products. This warranty covers manufacturing defects in materials or workmanship, ensuring that your jewelry is as flawless as we promised.
What’s Covered:
- Tarnishing, discoloration, or fading due to material defects.
- Breakage due to craftsmanship flaws.
- Faulty clasps, chains, or other structural components.
What’s Not Covered:
- Damage from accidents, improper care, or misuse.
- Loss, theft, or scratches from daily wear.
- Exposure to harsh chemicals, perfumes, or excessive moisture.
Our Commitment to You:
If your jewelry qualifies under warranty, we will offer:
- Free repair if possible
- Replacement with the same or a similar item if repair isn’t feasible
- Store credit in certain cases when replacements aren’t available
We’re here to make it right, always. If you experience an issue, simply contact our customer care team with your proof of purchase, photos of the item, and a description of the problem — we’ll guide you every step of the way.
Because when you wear MH, you deserve peace of mind along with timeless beauty.